JD-Works Consulting offers clients a complete package of design services with a strong focus on user research and interaction design
How we work
Our service is completely tailored to our client’s needs. This extends from the initial approach on commencing a project, to the specific methods and tools that are utilised.
We also provides access to a network of user experience professionals, and can provide appropriately skilled individuals to suit a particular client, project or type of end user.
Services
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User research
In-depth user research is the foundation on which successful products are created, whether this is ongoing collaboration with end-users throughout the design lifecycle, or research prior to starting a project.
We apply a range of techniques bespoke to each client. In the past, this has included interviews, A/B testing, usability analysis, surveying, and expert/heuristic reviews, applied in a variety of settings such as user journey mapping, workshops or one-to-one interviews.
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Prototyping
Iterative prototyping combined with regular user feedback and testing sessions helps to create products that people want to use. Involving end-users from the outset increases buy-in, as well as the chances that a project will be a success.
JD Works will select the appropriate method for each project. This could involve low-fidelity sketches and wireframes through to use of interactive prototyping tools or coded HTML/CSS applications.
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Design
Form is equally as important as function, and producing a slick looking user interface is critical for stakeholders and end-users alike, forming a key part of the user experience.
We specialise in working with brands to design or apply an appropriate look and feel to a project, and have visual design expertise across a wide range of mediums, including digital applications, data visualisation, web sites, and in print.
Clients
With over ten years experience we have wide ranging expertise in producing high quality user experiences in a variety of fields and sectors. We have worked several high-profile B2C clients including the BBC, Sky, Sainsbury’s Bank, Yodel, and Channel 4.
We have experience working with public sector clients, and have taken HMRC projects from 'discovery' to beta following Government Digital Services assessments.
We also specialise in B2B projects and have worked closely with digital procurement firm Efficio Consulting.
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