We offer clients a full range of design capabilities with a strong focus on user research and interaction design
How we work
Our services are tailored to our client’s needs. This extends from the initial approach when commencing a project, the specific methods and tools that are utilised, and the desired outcomes.
We have an excellent track record applying these principles in the public sector.
Services
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User research
In-depth user research is the foundation on which successful software is built, whether this is ongoing engagement with end-users throughout the product lifecycle, or research in the early phases of work.
We apply a range of techniques bespoke to each client. In the past, this has included remote and in-person interviews and workshops, A/B testing, usability analysis, surveying, and expert/heuristic review.
We facilitate and contribute to Google Design Sprints.
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Prototyping
Iterative prototyping combined with regular user feedback and testing sessions helps to create products that people want to use.
Involving users as part of the design / iteration cycle helps organisations to ensure user needs are put front and centre, whilst increasing user buy-in on all sizes of project.
We select the most appropriate methods in each case. These could involve low-fidelity sketches and wireframes through to the use of interactive prototyping tools or coded applications.
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Design
Aesthetics are essential to providing an engaging user experience and to ensuring stakeholders expectations are met.
We have experience in working with organisations to develop and utilise new or existing Design Systems.
We specialise in working with brands to design and apply an appropriate look-and-feel to a project, and have visual design expertise through a wide range of mediums, including digital applications, data visualisation, web sites, and in print.
Clients
With over 15 years experience we have wide ranging expertise in producing high quality user experiences in a variety of fields and sectors.
We have worked extensively with public sector clients applying Government Digital Service principles across multiple project phases.
We have worked with high-profile B2C clients including the BBC, Sky, Sainsbury’s Bank, Yodel, and Channel 4. We have expertise in B2B projects and have worked closely with digital procurement firm Efficio Consulting on a suite of proprietary tools.